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1.GENERAL APPLICABILITY AND ENTIRE AGREEMENT 

These Terms and Conditions of Sale ("Terms") constitute the entire agreement between ByteBuild Solutions ("Seller," "we," "us," or "our") and the entity or individual purchasing goods or services ("Buyer" or "Customer"). These Terms apply to all proposals, quotations, acknowledgments, and invoices issued by Seller for the sale of office supplies, electronics, furniture, and related products ("Products"). BY REQUESTING A QUOTE, PLACING AN ORDER, OR ACCEPTING DELIVERY OF PRODUCTS, BUYER AGREES TO BE BOUND BY THESE TERMS. SELLER OBJECTS TO AND REJECTS ANY TERMS PROPOSED BY BUYER IN ANY PURCHASE ORDER OR OTHER DOCUMENT THAT ADD TO, VARY FROM, OR CONFLICT WITH THESE TERMS.

2. ORDERS, ACCEPTANCE, AND CANCELLATION

2.1. Nature of Orders. Any purchase order submitted by the Buyer shall be deemed a mere offer to purchase Products subject to these Terms. No order shall be binding upon the Seller unless and until formally accepted by the Seller in writing or by the actual shipment of Products. Automated acknowledgments of receipt of an order via email or website do not constitute formal acceptance by the Seller.

2.2. Seller's Right to Reject. Seller reserves the unrestricted right, in its sole and absolute discretion, to refuse acceptance of any order for any reason, including but not limited to unavailability of Product, errors in pricing or product descriptions, or credit concerns regarding the Buyer.

2.3. Modification and Cancellations. Once an order has been accepted by the Seller, the Buyer may not cancel, modify, reschedule, or reduce the quantity of the order without the Seller's prior written consent.

Cancellation Fees: In the event that Seller agrees to a cancellation, Buyer agrees to pay a cancellation fee determined by Seller to cover costs incurred, including but not limited to administrative costs, procurement costs, and restocking fees.

Special Orders: Orders for custom, non-stock, or special-order items are non-cancellable and non-refundable under any circumstances once placed.

3. PRICING, PAYMENT TERMS, AND TAXES

3.1. Pricing. Prices listed in quotes or on the Seller's website are subject to change without notice. Seller reserves the right to adjust prices due to market fluctuations, raw material costs, or carrier rate increases up until the date of shipment. The price charged will be the price in effect at the time of shipment unless a specific price validity period was agreed to in writing.

3.2. Payment Terms. Unless otherwise explicitly stated in writing by Seller's credit department, all payments are due immediately upon receipt of invoice ("Due Date"). Time is of the essence regarding Buyer's payment obligations.

3.3. Late Payments and Default. If Buyer fails to make any payment by the Due Date:

Interest: Buyer shall pay interest on all past-due sums at the rate of 1.5% per month (18% per annum) or the highest rate permitted by law, whichever is lower.

Suspension of Performance: Seller reserves the right to withhold shipment of pending orders and stop the provision of any services until the account is brought current.

Collection Costs: Buyer agrees to reimburse Seller for all costs incurred in collecting past-due amounts, including but not limited to collection agency fees, reasonable attorney's fees, and court costs.

3.4. Taxes and Duties. Prices quoted do not include any federal, state, or local taxes, duties, GST, VAT, or other governmental charges. Buyer is solely responsible for paying all such taxes. If Seller is required to pay any such tax, Buyer shall reimburse Seller immediately upon demand.

4. SHIPPING, DELIVERY, AND RISK OF LOSS

4.1. Delivery Terms (FOB Origin). Unless otherwise agreed in writing, all sales are made FOB (Free on Board) Seller's Facility. This means that delivery is deemed complete, and title and risk of loss or damage transfer entirely to the Buyer, the moment the Products are tendered to the carrier at Seller's shipping dock.

4.2. Carrier as Buyer's Agent. Any carrier used to transport the Products shall be deemed an agent of the Buyer. Seller assumes no liability for loss, damage, theft, or delay during transit. Buyer is solely responsible for purchasing insurance for the shipment if desired.

4.3. Delivery Estimates. Any delivery dates provided by Seller are estimates only and are based on current inventory and information from manufacturers. Seller shall not be liable for any direct, indirect, or consequential damages resulting from any delay in delivery, regardless of the cause.

4.4. Force Majeure. Seller shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, riot, fire, explosion, accident, flood, sabotage, inability to obtain fuel or power, governmental laws or regulations, or labor disputes/strikes.

5. INSPECTION, ACCEPTANCE, AND RETURN MERCHANDISE AUTHORIZATION (RMA)

5.1. Buyer's Duty to Inspect. Immediately upon receipt of the Products, Buyer shall have the sole and affirmative duty to thoroughly inspect all goods for quantity shortages, visible defects, exterior damage, and conformity to the invoice. The Buyer acknowledges that this inspection is a material condition of these Terms.

5.2. Mandatory Notice Period (15 Days). Any claim by Buyer regarding damaged goods, shortages, or non-conforming Products must be made in writing to Seller within fifteen (15) calendar days of the delivery date ("Notice Period").

Waiver of Claims: Failure to provide such written notice within the Notice Period shall constitute an unqualified, irrevocable acceptance of the Products by Buyer and a waiver of any and all claims for damages, shortages, or defects.

Proof of Damage: Any claim for damage must be accompanied by conclusive evidence, including but not limited to: (i) clear digital photographs of the damaged Product and the external packaging; (ii) a copy of the carrier's delivery receipt annotated with damage notations; and (iii) a detailed written description of the alleged defect.

5.3. RMA Process. No Product may be returned to Seller without a valid, written Return Merchandise Authorization ("RMA") number issued by Seller.

Discretionary Issuance: Seller reserves the right to evaluate the claim and evidence provided before issuing an RMA number. The issuance of an RMA number does not constitute a final admission of liability by Seller.

Unauthorized Returns: Any Products returned without a clearly visible RMA number on the exterior packaging will be refused at Seller's dock and returned to Buyer at Buyer's sole expense.

5.4. Allocation of Costs (Buyer's Responsibility). Unless otherwise explicitly agreed to in writing by an authorized officer of Seller, Buyer shall bear all costs associated with the RMA process.

Transportation: Buyer is responsible for all shipping, freight, handling, and insurance charges required to return the damaged Product to Seller's facility.

Replacement Charges: If Seller determines that a replacement Product is required, Buyer acknowledges that the cost of the replacement unit, as well as the shipping costs to deliver the replacement unit to Buyer, shall be borne by Buyer.

Restocking Fees: In the event Seller permits the return of non-defective goods (at its sole discretion), a restocking fee of no less than 25% of the invoice value will apply.

5.5. Condition of Returns. All returned Products must be packed in their original, unaltered manufacturer's packaging, including all accessories, manuals, and documentation. Seller reserves the right to reject any return that does not meet these packing requirements or if the Product displays wear and tear beyond that caused by the initial transit damage reported.

6. WARRANTY AND SERVICE LIMITATIONS

6.1. "As-Is" Sale Default. UNLESS SPECIFICALLY NOTED OTHERWISE IN THE INVOICE OR TRANSACTION AGREEMENT, ALL PRODUCTS ARE SOLD "AS IS" AND "WITH ALL FAULTS."

6.2. Transaction-Specific Warranty Terms. Any warranty coverage, maintenance agreement, or post-sale service obligation is valid only if explicitly itemized and agreed upon within the specific transaction invoice.

No Implied Service: The purchase of hardware, office supplies, or machinery does not automatically include installation, technical support, troubleshooting, or repair services.

Manufacturer Warranties: To the extent transferable, Seller passes through to Buyer any warranties provided by the original manufacturer. Seller does not adopt these warranties as its own. Buyer's sole remedy for defective goods lies with the original manufacturer, not ByteBuild Solutions.

6.3. Chargeable Services. In the absence of a written service contract specific to the transaction:

Billable Support: Any technical support, repair, diagnosis, or on-site service requested by Buyer will be considered a billable event.

Rates: Buyer agrees to pay Seller's then-current hourly labor rates, travel fees, and costs for replacement parts for any such services performed.

7. LIMITATION OF LIABILITY AND DISCLAIMER

7.1. Disclaimer of Warranties. EXCEPT AS EXPRESSLY SET FORTH ABOVE, SELLER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. SELLER SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.2. Limitation of Damages. IN NO EVENT SHALL SELLER BE LIABLE TO BUYER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES. THIS INCLUDES, BUT IS NOT LIMITED TO:

LOSS OF PROFITS OR REVENUE;

LOSS OF DATA OR USE OF EQUIPMENT;

COST OF SUBSTITUTE GOODS;

DOWNTIME COSTS; OR

CLAIMS OF BUYER'S CUSTOMERS FOR SUCH DAMAGES.

This limitation applies regardless of whether such damages were foreseeable and whether or not Seller has been advised of the possibility of such damages.

7.3. Liability Cap. SELLER'S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR ANY TRANSACTION HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL UNDER NO CIRCUMSTANCES EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY BUYER TO SELLER FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

8. MISCELLANEOUS

8.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where ByteBuild Solutions' principal office is located, without regard to conflict of law principles.

8.2. Severability. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

Last Updated: 06.12.2025

ByteBuild Solutions ("we," "our," or "us") is committed to protecting the privacy of our customers ("you"). This Privacy Policy explains how we collect, use, and share your personal information when you purchase office supplies, electronics, or related products from us.

1. INFORMATION WE COLLECT

We collect information strictly necessary to process your orders and improve our services:

Personal Identification: Name, company name, shipping address, billing address, email address, and phone number.

Payment Information: Credit card details or banking information necessary to process payments. Note: We utilize third-party payment gateways; we do not store full credit card numbers on our local servers.

Technical Data: IP address, browser type, and operating system when you visit our website.

2. HOW WE USE YOUR INFORMATION

We use your data for the following business purposes:

Order Fulfillment: To process transactions, manage shipping, and generate invoices.

Communication: To send order confirmations, shipping updates, and respond to customer service inquiries.

Marketing: To inform you of new products, promotions, or special offers (you may opt out at any time).

Legal Compliance: To comply with tax laws, fraud prevention, and other legal obligations.

3. SHARING OF INFORMATION

We do not sell your personal information to third parties. However, we may share your data with trusted service providers to facilitate our business operations:

Logistics Partners: Shipping details will be shared with carriers (e.g., Indiapot, Delhivery) to deliver your goods.

Payment Processors: Banks and gateways to verify and process transactions.

Legal Authorities: If required by law, court order, or to protect the rights and safety of ByteBuild Solutions.

4. DATA SECURITY

We implement commercially reasonable security measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. COOKIES

Our website uses cookies to enhance user experience, track cart contents, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website (e.g., items may not save in your cart).

6. THIRD-PARTY LINKS

Our website or communications may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

7. UPDATES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of the updated policy.

8. CONTACT US

If you have questions regarding this policy or wish to update your information, please contact us at:

ByteBuild Solutions Near HP Gas godown, Skalzangling FRL road, Leh,

 UT Ladakh, India. 194101  or support@bytebuild.in or +91 9469046140.